How it works

From referral to first visit in 48 hours

Self-referral takes 90 seconds. Referrals can also come from your GP, a social prescribing link worker, Joy Marketplace, or a hospital discharge team.

  1. 01

    Referral

    Via Joy Marketplace, kith.care, GP card, or hospital discharge team. Self-referral takes 90 seconds.

  2. 02

    Intake Call

    We call within 2 hours. UCLA Loneliness Scale, interests, availability, safeguarding screen.

  3. 03

    Matching

    Companion matched within 48 hours on geography, interests, language, and availability.

  4. 04

    First Visit

    Companion profile sent before arrival. GPS check-in. Family notified. Visit notes within 2 hours.

Ready when you are

Self-refer in 2 minutes. No GP needed. We call back within 2 hours.

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